Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money?
Post Office Travel Money is open Monday, Tuesday, Thursday, and Friday from 9:00 to 13:00 and 14:00 to 17:30, Wednesday and Saturday from 9:00 to 13:00, and closed on Sundays.
What currencies can I buy from Post Office Travel Money?
You can purchase currencies including Euros, US Dollars, South African Rand, Australian Dollars, New Zealand Dollars, UAE Dirham, Canadian Dollars, Turkish Lira, Singapore Dollars, and Thai Baht.
Do I need ID to buy or exchange currency at Post Office Travel Money?
Yes, if paying by card you must bring one of the following valid IDs: passport, UK or EEA photocard driving licence, or EEA identity card. ID may also be requested for some cash transactions.
What payment methods are accepted at Post Office Travel Money?
The Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
Does Post Office Travel Money offer a refund if my trip is cancelled?
Yes, they offer a Travel Money Refund Guarantee and will refund your currency within 28 days of purchase if your trip is cancelled.
Can I use the Post Office Travel app to order currency?
Yes, you can use the Post Office Travel app available on both iOS and Android to order currency hassle-free with competitive rates and 0% commission.
Which nearby restaurants can I visit near Post Office Travel Money?
Nearby restaurants include Cravings Dessert Bar, Barwaqo cafe and restaurant, Deeney's, The Coach & Horses, Kamu at the Coach, Fireaway Pizza Leyton, and flameinnleyton for a variety of dining options.
Are there any nearby transportation options close to Post Office Travel Money?
Yes, nearby taxi services such as Orient Cars and Minibus Hire London can help you easily reach Post Office Travel Money or travel around the area.
Where can I find nearby banking or ATM services near Post Office Travel Money?
Nearby financial services include Tesco Bank, which offers ATMs and banking services, and the Post Office-Leyton High Road 354 which also provides post office services and ATMs.
What entertainment options are available near Post Office Travel Money?
Nearby entertainment options include Clue Adventures - Escape Room Games, its paintball section Clue Adventures Within the Coach & Horses, and William Hill betting center.
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